Shipping Policy

Order Processing

• All orders are processed within 0–1 business day after payment has been successfully received.

• Processing time does not include shipping time.

• Orders are generally not processed on weekends or public holidays.

Shipping Time

• Standard shipping typically takes 7–15 business days after the order has been processed.

• Delivery times are estimates only and are not guaranteed.

• Shipping may be delayed due to customs clearance, severe weather, public holidays, carrier issues, or other circumstances beyond our reasonable control.

Shipping Address

• Customers are responsible for providing a complete and accurate shipping address.

• Orders shipped to an incorrect address provided by the customer may not be eligible for replacement or refund.

Order Tracking

• Tracking information, when available, will be provided after the order has been shipped.

• Tracking updates are managed by the shipping carrier and may take time to appear.

Return Policy

Return Period

Customers may request a return within 30 days of receiving their order.

Return Eligibility

To qualify for a return:

• The item must be unused and in its original condition.

• The item should be returned in its original packaging whenever possible.

• Proof of purchase may be required.

Non-Returnable Items

Returns may not be accepted for:

• Customized or personalized products.

• Final sale items.

• Products that cannot be returned for hygiene or safety reasons where permitted by applicable law.

Refunds

• Returned items will be inspected upon receipt.

• If approved, refunds will be issued to the original payment method.

• Processing times for refunds may vary depending on the payment provider or financial institution.

Return Shipping

• Unless otherwise required by applicable law or the return is due to an error on our part, customers may be responsible for return shipping costs.

• Original shipping charges are generally non-refundable.